I'm trying to get Helpdesk email up and running, but failing. I've pointed incoming and outgoing email addresses at the server, but receive:
Error on outgoing settings: Unexpected response from the Exchange server received. Are you sure you entered the correct address? Error on incoming settings: Unexpected response from the Exchange server received. Are you sure you entered the correct address?
I've tried this both with and without using @domain.com (well, my domain, clearly) in the user names. I've tried logging in to the server manually using the address I cut and paste out of the Spiceworks entry area without a problem.
Nothing works. Is there logging somewhere that I can use to diagnose this issue?
I've even tried backing out and using a deprecated unix smtp/imap server. The imap reception works fine, but no matter what I do, Spiceworks tries to use auth mode to connect to the SMTP server. Yes, with the box unchecked.
Any ideas on where I can go?