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Helpdesk with Exchange

I'm trying to get Helpdesk email up and running, but failing. I've pointed incoming and outgoing email addresses at the server, but receive:

Error on outgoing settings: Unexpected response from the Exchange server received. Are you sure you entered the correct address? Error on incoming settings: Unexpected response from the Exchange server received. Are you sure you entered the correct address?

I've tried this both with and without using @domain.com (well, my domain, clearly) in the user names. I've tried logging in to the server manually using the address I cut and paste out of the Spiceworks entry area without a problem.

Nothing works. Is there logging somewhere that I can use to diagnose this issue?

I've even tried backing out and using a deprecated unix smtp/imap server. The imap reception works fine, but no matter what I do,...


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